Terms of service

Terms of Service

Welcome to LAO&co. These Terms of Service ("Terms") govern your use of our website and the purchase of products from LAO&co. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

2. Products & Services

LAO&co offers products through a trusted dropshipping fulfillment network. We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that:

  • Product descriptions are free from errors.
  • Product images perfectly reflect the actual product due to lighting or screen differences.
  • All products will always be available.

We reserve the right to discontinue or modify products at any time without prior notice.

3. Pricing

All prices displayed on our website are shown in the selected currency.

We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed.

4. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse, cancel, or limit any order if we suspect fraud, unauthorized activity, pricing errors, or product availability issues.

5. Payment

We accept secure payments through the payment methods displayed during checkout.

Orders will not be processed until payment has been successfully received.

6. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to customs, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including logos, text, graphics, images, product descriptions, videos, icons, and website design, is owned by or licensed to LAO&co and is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without our prior written permission.

9. User Conduct

By using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website's security or functionality.
  • Upload malicious software or harmful code.
  • Provide false or misleading information.
  • Violate the rights of others.

10. Limitation of Liability

To the maximum extent permitted by law, LAO&co shall not be liable for any indirect, incidental, consequential, or special damages resulting from:

  • Your use of our website.
  • Delayed or failed deliveries.
  • Product availability issues.
  • Technical interruptions.
  • Third-party services.

Our total liability shall not exceed the amount paid by you for the relevant order.

Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law, including your statutory consumer rights.

11. Third-Party Services

Our website may use third-party services including payment providers, shipping companies, marketing tools, and analytics services.

We are not responsible for the policies, content, or actions of these third parties.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

LAO&co Customer Support

Email: support@laoandco.com

We aim to respond to all inquiries within 24–48 business hours.